# truspot.io — Full content Last updated: May 2026 --- ## What truspot.io is truspot.io is an independent on-site verification service for rental apartments in Thailand. The target audience is digital nomads, DTV visa holders, and expats moving to Thailand who want to verify a listing before flying in or signing a lease. A vetted local scout visits the apartment in person, films a video walkthrough, runs an internet speedtest, takes calibrated decibel readings of the surrounding noise environment, and produces a structured PDF report. The report is delivered within 48 hours of the scout's visit. Currently launching in Bangkok, Koh Samui, Koh Phangan, and Phuket. The operator is Jan Metzler (Wilnsdorf, Germany). Contact: hello@truspot.io. --- ## Why this exists — the problem being solved Three problems consistently surface when expats and nomads rent sight-unseen in Thailand: 1. **Noise you can't unhear.** Construction sites, late-night bars, roosters, and the dawn call to prayer from a neighborhood mosque are the single most-reported reason renters break leases. Listing photos cannot capture acoustic reality. 2. **Internet lottery.** "WiFi included" can mean fiber to the unit or a shared apartment-block line that collapses at peak hours. A single speedtest at the wrong time of day reveals neither. 3. **Filtered photos.** Wide-angle lenses, staged furniture, and missing context (the construction site next door, the stained mattress, the broken water pressure) make most listings meaningfully different from reality. --- ## How it works (3 steps) 1. **Submit the listing.** Send the URL of the property, location, chosen tier, and timeline. Confirmation of scout availability is returned within 24 hours. 2. **Scout visits in person.** A vetted local arrives at the property with a camera (4K video walkthrough), an internet speedtest tool, and a decibel meter for noise measurement. 3. **Structured PDF report within 48 hours of the visit.** Green / yellow / red rating per category. Raw video footage included. The bottleneck on speed is appointment availability with the landlord — not the verification pipeline itself. --- ## What's in a report — methodology A full report covers ten categories: 1. **Noise** — live decibel readings during day and evening windows, including identifiable sources (traffic, construction, bars, mosque calls, wildlife). 2. **Internet** — fiber check, peak-hour speedtest, mobile signal strength on AIS, True, and DTAC. 3. **Photos and video** — timestamped, GPS-tagged, 5-minute apartment walkthrough plus exterior shots. 4. **Bathroom** — water pressure, hot water, drainage, mold. 5. **Bedroom and AC** — mattress condition, blackout, AC age and noise level, window seal. 6. **Kitchen** — appliances, ventilation, water filter, condition. 7. **Power and utilities** — outlet count, breaker condition, estimated electricity cost class. 8. **Access and parking** — security, lift, motorbike or car parking, 24/7 access. 9. **Neighborhood walk** — short video covering the immediate surroundings (300m radius). 10. **Red flags** — anything not covered above that meaningfully affects daily life (construction permits posted, eviction notices, smell, pest signs). Every report is personally reviewed by the founder, Jan Metzler, before delivery. --- ## Pricing All prices are USD. One-time fee per property. No subscription. ### Quick Check — $49 (regular $99, launch pricing) - 5-minute video walkthrough - 10 photos - Speedtest ### Full Report — $99 (regular $149, launch pricing) — most popular - Everything in Quick Check - Outdoor inspection - Noise measurements - Detailed PDF report ### Premium — $199 (regular $249, launch pricing) - Everything in Full Report - 20-minute video call with the founder - 2 alternative listings nearby All tiers: report delivered within 48 hours of the scout's visit. --- ## Trust and authority - **Every report personally reviewed by Jan Metzler** (founder) before delivery. - **Independent by design.** The service earns when problems are found, not when leases are signed. No referral kickbacks from landlords or agents. - **Launching in Bangkok, Koh Samui, Koh Phangan, and Phuket first.** Coverage will expand based on demand. - **Early customers get founding-member pricing and a direct feedback line to the founder.** About the founder: Jan Metzler. Day job: Head of SEO & Reach at Handelsblatt Media Group, one of Germany's leading business publications. truspot.io is a side project, built from his own experience renting an apartment sight-unseen in Thailand. Profiles: https://www.linkedin.com/in/jan-metzler-05a228176/ and https://x.com/jaycee1000. Founder quote: "I got burned renting sight-unseen in Thailand. So I built the service I wished existed." --- ## What truspot.io is not - **Not a licensed real-estate agent or broker.** Scouts are trained, independent contractors, not licensed agents. truspot does not list or rent properties. - **Reports are not legal expert opinions** ("Gutachten") and do not replace professional inspections for structural, legal, or immigration purposes. - **Verification ≠ recommendation.** A full report describes what is there; the customer makes the renting decision. --- ## Refund and withdrawal - Customers pay for the inspection, not the verdict. If the apartment turns out fine, the inspection still cost what it cost. - EU consumers retain the standard 14-day withdrawal right under § 312g BGB until the inspection is performed; once the scout has visited, the inspection has been delivered and is non-refundable. - Detailed terms: see https://truspot.io/terms. --- ## Data and privacy - Data controller: Jan Metzler, Waldstr. 5, 57234 Wilnsdorf, Germany. - Hosting: Cloudflare Pages. - Analytics: Google Analytics 4 (consent-gated; not loaded until the visitor accepts via the cookie banner). - Email delivery: Resend. - Payments: Stripe. - Customer report assets are served from tokenized URLs and excluded from search-engine indexing via X-Robots-Tag headers. - Detailed policy: https://truspot.io/privacy. --- ## Contact - Email: hello@truspot.io - Postal: Jan Metzler, Waldstr. 5, 57234 Wilnsdorf, Germany